IT Support

Managed Service

Outsourcing your IT allows you to focus on your core business, whilst our dedicated team of engineers continuously monitor, maintain, and improve your technology infrastructure.

Our highly skilled and passionate technicians can provide you with effective day-to-day support, and swiftly resolve your business challenges. PCL Group provide on-site visitations, proactive monitoring and free consultation to achieve a smooth operating IT Infrastructure.

Bank of Hours / Ad hoc Support

Some clients don’t need fully managed IT support but need some from time to time. PCL Group provide Ad-Hoc support as a bank of hours service or on a PAYG option. This provides you with the reassurance that we are there when you need us to work on fixes, projects, and any other IT related issues.

PCL Group can act as an extra layer of support, should that extra resource be needed for temporary purposes or issues too completed for on-site staff, the issue would then be escalated to out team.

24/7 Service Desk

You can call on us 24 hours a day, seven days a week, 365 days a year. Our 24/7 IT support service is a simple, flexible solution that suits any size of company, with or without IT staff, and gives you complete peace of mind that your business is constantly supported.

User Training

Empower your team to leverage your technology with PCL Group user training. Our training packages cater to all levels of staff within your organisation and covers a wide range of topics from Office 365 to cyber security awareness.