The ever-changing world of IT can be a struggle to keep up with and it’s even worse when issues with IT systems start to show. PCL Group has a dedicated team of knowledgeable engineers ready to solve whatever IT issue you are facing. We pride ourselves on rapid responses and fast, professional resolutions along with a high customer satisfaction.
The local advantage
Situated right in the middle of Aberdeen, PCL Group are always ready to respond in person to IT issues if the need arises. We understand how business in the area operate and appreciate the personal touch of sorting issues face-to-face, we’re more than just a voice on the end of a phone.
We can also supply equipment without any long international delays and hand delivering it to your business directly.
Rapid response times
In the world of IT, time is of the essence. When systems go down or technical issues arise, every minute counts. That’s where PCL Group shines, with our rapid response times you won’t be sat for ages wandering when your business will be back up and running.
With a full set of remote software for support, maintenance, automation, and tracking, we can deal with issues worldwide and all you need is an internet connection. The friendly team at PCL Group are on the other end of a phone call or email.
The friendly touch
IT can be a daunting subject to many users, which is why the welcoming staff at PCL Group can put your mind at when you reach out to us. We’re sympathetic to when customers run into an issue and don’t know what to do.
Our friendly staff will effectively communicate with you to fully understand the issue at hand and how we can resolve it plus stop it from happening again with a pro-active approach.
Our relationship with our clients is important to us so while fixing your issues, we’ll get to know you and your company as if family.
Customer feedback
Don’t take our word for it, take our clients feedback: Happy clients are the most important thing to PCL Group, and we are always looking to improve how we can support everyone. After providing support, customer feedback is requested for us to review, where we are constantly receiving fantastic feedback on our professionalism and speed at which we operate.
